Privacy Policy

This site is managed by  POSADA RURAL EL AJILLO SL –owner of Hotel Oro y Luz-  with registered office in LOS ALBACETES S/N, 04115 RODALQUILAR (ALMERIA), and NIF B04379731.

ABSTRACT

RURAL INN EL AJILLO SL, has made a commitment to protect its Personal Information (such as your name; address; telephone number; date of birth; email address; credit card number; gender; language preference; and merchandise category preferences). We will collect the Personal Data you voluntarily provide to us and process it for the following purposes ("Purposes"): 

• Carry out transactions with you, provide the contracted service and manage your membership in our partner loyalty system, if applicable;
• Send you commercial communications, provided you have given your consent
• Understand and analyze your needs and preferences
• Develop, improve, market and supply products and services to meet your needs
• Allow you to participate in promotions and contests
• Allow you to participate in customer or interest group studies, and,
• Respond to requests or complaints.

We may securely store or process such Personal Data anywhere in the world for as long as necessary for the Purposes. We use SSL (Secure Sockets Layer) technology. You may unsubscribe from commercial emails or subscriptions at any time by contacting us in writing as indicated in our communications.

Our websites use cookies and beacons to help us improve your user experience. If your browser permits, you may reject cookies, although this may affect your use of our Website and your ability to access certain site features and perform transactions.

1. Our approach to privacy

1.1. RURAL INN EL AJILLO SL recognizes that the protection of its Personal Information It is a fundamental principle for generating trust and maintaining a good relationship with you.

1.2. This Privacy Policy details the commitments we have made and the rights you have in relation to the Treatment of your Personal Data in accordance with applicable legislation. 

1.3. Additionally, in certain specific cases, this Privacy Policy may be supplemented by additional policies and terms and conditions, or by brief Privacy Statements used in connection with specific purposes and in various forms, which we will duly identify as mandatory. 

1.4. By providing your Personal Information, you are giving your consent to the obtaining, use and Treatment (including disclosure) of your Personal Data in the manner and for which Purposes described in this Privacy Policy.

2. Obtaining the data

2.1. We may communicate with you through various channels, including our headquarters, our customer loyalty systems, and the Internet (via our sales or information websites) or through our direct contact line, as well as through other means such as by post, email, telephone, fax, or text messages sent to your mobile phone, although our preferred method of communication will be via email as it has a lower environmental impact. These communications may include the sending and receiving of information relating to you. Some of the data we receive will identify you personally (as defined in section 3 below), while other data (specifically, data obtained through your access to our websites) will constitute information that does not identify you personally (as described in section 4 below). This Privacy Policy primarily refers to the Treatment of Personal Data.

2.2. We will provide you with information explaining why the Personal Data is needed and how such Personal Data will be processed.

3. Personal data

3.1. RURAL INN EL AJILLO SL limits the volume and type of information we obtain for this purpose, which is necessary for the Purposes indicated and we will not obtain their Personal Information unless you provide them to us (directly or indirectly) voluntarily.

3.2. Although the precise details of the Personal Data collected will vary depending on the purpose pursued in each case, we will generally collect the following Personal Data about you: 

• name
• steer axle truck
• phone number(s)
• birthdate
• email address
• sex
• language preference; and merchandise category preferences
• ID number
• financial information
• Commercial information

4. Non-personally identifiable information

4.1. When we obtain information through our Website, as with many other websites, we also automatically collect certain Non-Personally Identifiable Information about your use of the website that does not directly identify you. Examples include your computer's IP address, the IP address of your Internet Service Provider, the date and time you access the website, the Internet address of the website from which you linked directly to our website, and the URL of the website from which you linked directly to our website. Web Site, the operating system you use, the sections of the website you visit, the pages of the website you read and the images you view, as well as the content you download from our Web Site.

4.2. We may use Non-Personally Identifiable Information to compile tracking data reports relating to site user statistics, site traffic patterns, and purchases made on the site. Tracking data in the reports cannot be directly linked to the identity of users or their activity. Personal Information. 

4.3. In this sense, your visits to our Web Site will be recorded; however, we will not be able to personally identify you unless you specifically choose to share this information with us. We use this information to better understand how our partners and stakeholders use our Website and to better understand which options are most popular and best meet our visitors' needs.

5. When is personal data collected and how is it used? 

5.1. RURAL INN EL AJILLO SL get Personal Information for the following purposes: 

5.1.1. Carry out transactions with you, provide the contracted service, manage communications and manage your membership in our customer loyalty system; 

5.1.2. Send you commercial communications, provided you have given your consent; 

5.1.3. Understand and analyze our sales and your needs and preferences; 

5.1.4. Develop, improve, market and supply products and services to meet your needs; 

5.1.5. Allow you to participate in promotions and contests; 

5.1.6. Allow you to participate in customer or interest group studies; 

5.1.7. Respond to requests and complaints 

5.1.8. Allow you to participate in our customer loyalty schemes and manage your membership. 

5.2. We will only retain the Personal Information as long as it is necessary to satisfy the Purposes specific purposes for which they were obtained. We retain Personal Data in accordance with our own guidelines, procedures and principles and in line with the applicable legislation of each country. Relevant Jurisdiction. 

5.3. We may disclose your Personal Data when required to do so by applicable law or at the request of competent authorities. 

5.4. If you give your consent (acceptance) to receive these communications, you may drop out at any time in the future by contacting us in the manner indicated in section 6.4 below

5.5. When we need to obtain your Personal Data for any purpose about which we have not previously informed you and which is not included in this Privacy Policy, we will try to notify you and obtain your consent before proceeding with such collection, or if this is not possible, subsequently as soon as possible. However, we will only use your Personal Data for the purpose specified prior to its use, when the Treatment of your Personal Data is necessary for the performance of a contract to which you are a party, in order to carry out the corresponding actions requested by you prior to entering into a contract, or when the Processing is necessary for other legal purposes. 

6. Consent (acceptance – withdrawal)

6.1. Acceptance: RURAL INN EL AJILLO SL will not use its Personal Information for any purpose not previously specified, unless we have previously obtained your consent to do so or unless such purpose is required by law. 

6.2. Consent to provide Personal Data is not a condition for us to offer you a product or service, unless the information requested is mandatory in order to fulfill a legitimate and explicitly specified purpose. 

6.3. In particular, we will generally request your prior express consent (opt-in) before sending you marketing communications (see 5.1.2 above). When you have requested or agreed to receive information and marketing communications about products from RURAL INN EL AJILLO SL

6.4. Withdrawal: You may withdraw your consent to our collection, use or disclosure of personal information at any time (generally, Treatment) of your Personal Data by contacting us in writing using the methods indicated (email, postal mail, text messages, etc.), as specified in the communications we send you or in relevant documents you may have signed (for example, in relation to our customer loyalty scheme), depending on the country in which you reside or the channel through which you previously agreed to receive communications from us. If you have any questions regarding the unsubscribe functionality we provide, as described in this section, please contact us at the address or by the means indicated in section 14 of this Privacy Policy. 

6.5. Where you have previously agreed to receive our commercial communications in accordance with point 6.3 above and have also been registered in our loyalty program, if your membership in said program ends for any reason, we will not consider this as an automatic request to continue. drop out, and we will consider that we continue to have your consent unless you specifically revoke it, in accordance with the provisions of section 6.4. 

7. Correction of information

7.1. RURAL INN EL AJILLO SL preserves the Personal Information correct, complete and updated as necessary, taking into account their use and the interests of our customers. 

7.2. You will be responsible for communicating any changes to your Personal Data and ensuring that such information is accurate and up-to-date. 

8. Access and update of personal data

8.1. Depending on the legislation of each Relevant Jurisdiction, some clients have the rights of access, rectification, cancellation and objection (to the processing) of their data. Personal Information stored by us, and you also have the right to be informed about its use and disclosure. Even if such rights are not provided by law, we may still allow you to access the information. We recommend that our customers make all requests for access to Personal Data held by RURAL INN EL AJILLO SL be made in writing, although we do not impose any formal obligation to do so. However, we may ask you to provide us with any additional information reasonably necessary to process your request. 

8.2. Generally, responding to a customer's request for information (pursuant to Section 14 below) will entail zero or minimal cost to the customer. However, subject to the laws of each Relevant Jurisdiction, a reasonable fee for the response costs may be charged in writing, provided, however, that the customer must be informed in advance of the exact amount of such fee, which may not in any event exceed the maximum amount permitted by the law of the Relevant Jurisdiction. The requested Personal Data is provided to the customer in a generally understandable format. 

8.3. We will modify Personal Data contained in our database or elsewhere upon request by any person who provides reliable proof of incorrectness or inaccuracy. Modifications may include correcting, deleting, or adding information and notifying any third party to whom the data has been disclosed. However, we may not be able to modify data about returns or past purchases. 

9. Effective Date and Changes to the Privacy Policy 

9.1. This Privacy Policy is effective as of January 2021.

9.2. We reserve the right to modify our Privacy Policy at any time. If we decide to change our Privacy Policy, we will post the corresponding changes on the Home Page so that our users are always aware of what information we collect from them, how we use it, and under what circumstances, if any, we disclose it to other third parties. In this Privacy Policy, "Home Page" means the homepage of the Web Site. Likewise, in this Privacy Policy "Website" means the website of RURAL INN EL AJILLO SL or any other website operated by RURAL INN EL AJILLO SL. If you continue to use our services after we have modified our Privacy Policy, you will be bound by those changes. 

9.3. If at any given time we introduce relevant changes to this policy, for example, in case we decide to use the Personal Information for any other purpose other than or in addition to those Purposes described in this policy (section 5 above) or communicated at the time of collection, we will notify you by email, unless we do not have your email address, in which case we will use any other means of communication available depending on the contact information you have provided. We will only proceed with such material changes once we have received your consent to do so. 

10. How do we keep your data secure? 

10.1. RURAL INN EL AJILLO SL protects the Personal Information against possible cases of loss or theft, as well as against unauthorized access, disclosure, copying, use or modification, implementing safeguard and security measures proportional to the confidentiality of the Personal Data, regardless of the format in which they are stored. 

10.2. We use various methods to protect Personal Data, including: 

10.2.1. Physical measures: restriction of access to company offices; 

10.2.2. Technical tools: passwords and encryption according to standard practices used in the sector; 

10.3. Online security is also a priority. RURAL INN EL AJILLO SL incorporates security measures such as encryption and authentication tools to protect your Personal Data against unauthorized use. We also use firewalls to protect our servers and network and prevent unauthorized users from accessing and manipulating the files and other information we store. 

10.4. We use SSL (Secure Sockets Layer) technology to protect your credit card information online. When you access the shopping cart page, your computer will begin communicating with our server securely. 

11. Internet-specific issues 

11.1. Links to Other Websites 

11.1.1. The Web Site and the different Web Pages of RURAL INN EL AJILLO SL They may contain links to other websites belonging to and operated by third parties, as well as to other Internet resources. When you click on these links, you will be contacting that other website or Internet resource. We have no responsibility or control over such other websites or Internet resources or their collection, use and disclosure (processing) of your information. Personal Information 

11.1.2. We encourage you to read the privacy policies of those other websites to learn how they collect and use data about you. 

11.2. Cookies – Beacons 

11.2.1. Our Website(s) use cookies and web beacons. 

11.2.2. Cookies are small text files generated when you visit our Website(s) or use our online services. These cookies reside on your computer and can uniquely identify your browser. We use two types of cookies: (a) session cookies, which are used while you are visiting the Website and expire after you leave the Website; and (b) log cookies, which are small files generated when you register or log in to the Website. These cookies remain on the computer you use to register and are used to recognize you when you register or log in to the Website again using the same computer. We use cookies on our Website to allow you to set your personal preferences and to help us provide a better user experience. 

11.2.3. Cookies also help us analyze traffic patterns on our Website, store user preferences, and track trends so we can understand which parts of our Website are popular and make the browsing experience more enjoyable for our users. We may also use cookies when you register online to receive services or information. 

11.2.4. You may refuse cookies if your browser permits. However, this may affect your use of our Website and your ability to access certain features and perform transactions. 

11.2.5. Tracking Tags/Beacons: Each page of our Website contains tracking pixels that allow us to track your progress across the different pages you visit on the Website. This information is aggregated (depersonalized) before being analyzed.

12. Minors

12.1. We will never knowingly obtain or solicit Personal Data from children under the age of sixteen (14) without first obtaining the required verifiable parental consent. No one under the age of 14 should provide us with any information. If we discover that a child under the age of 14 has provided us with Personal Data without the required verifiable parental consent (such as when, for example, information is provided through our Website), we will delete such Personal Data from our records. 

13. Compliance with the Law 

13.1. RURAL INN EL AJILLO SL has implemented the necessary procedures to receive and respond to inquiries regarding the policies and practices of RURAL INN EL AJILLO SL regarding its management of Personal Data. All complaints or inquiries must be submitted in writing and sent to the address indicated in section 14 below, although we do not impose any formal requirements in this regard. 

13.2. RURAL INN EL AJILLO SL will review all complaints. Requests will be forwarded to the relevant Personal Data Controller. When there are well-founded grounds for the complaint, RURAL INN EL AJILLO SL will take the necessary measures to resolve the issue, including, if necessary, modifying its policies and practices. 

14. Contact us

14.1. If you have any questions or concerns regarding this Privacy Policy or the data collection practices described herein, please contact us:

Por e-mail: director@oroyluz.com
           

14.2. We remind you that you should not send confidential information such as passwords, bank account details, etc., via unencrypted means (such as email). If you wish drop out, refer to point 6.4 above.